Returns & Exchanges

At Brilliant Minds, we stand by the quality of our products and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, we provide a seamless process for returns and exchanges to make things right.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history page to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.