Frequently Asked Questions
Everything you need to know about shopping with Brilliant Minds.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your products ethically sourced?
Yes, at Brilliant Minds, we prioritize sustainability and ethical labor practices. We work closely with our global suppliers to ensure all products meet our high standards of quality and social responsibility.
How can I track my shipment?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer bulk or corporate discounts?
Absolutely. For orders exceeding 20 units, please contact our dedicated support team at [email protected] for custom pricing and bulk shipping options.